Supported Computers
Hardware Repairs
Machines purchased through TCU Information Technology are purchased with a 4 year warranty that covers all of the hardware for the computer. If a hardware failure occurs outside of the warranty period the cost of the repair must be paid using departmental funds.
Purchasing Computers
TCU departments are urged to purchase computers through the Information Technology department. Consulting and purchase requests can be made by calling (817) 257-6800 or sending email to ComputerPurchasing@tcu.edu. The university has a Computer Replacement Program to replace lab, faculty and staff computers. By ordering equipment through Information Technology, you will be eligible to receive purchase consultation, installation and ongoing support.
Minimum Specifications of Supported Computers
The Minimum Specification List is intended to provide the TCU community with minimum standards for personal computers that can be installed on the TCU network. Supported systems include all “business line” models from Apple or Hewlett Packard/Compaq and will be considered priorities for network installation. Adherence to the listed standards will allow Information Technology to provide timely service and support for your personal computers.