Network Connections

The TCU campus network is divided up into multiple subnets to help separate our users and provide access and security controls for our network team. Campus network connections include wired and/or wireless options. Access to every network is restricted based on whether or not the device is a TCU-owned computer or a personal device. Full support is provided for all TCU-owned devices that need to connect to the network. Support for personal devices is limited. See the BYOD Policy for more information about networking personal devices.

WIRELESS Network Guide for Employees

Please note that access to each of our wireless networks is restricted based on the device  and status as a TCU employee or student.

  • TCU Faculty Staff (our secure network for TCU-owned computers)

    • This network is available only to TCU owned devices that are listed in our inventory system.
    • This is our secured network and will grant you access to your TCU shares and network printers. See the knowledge base for information on how to connect.
    • Available Locations – This network is broadcast in Academic, Administrative, and Residential buildings but not in Sporting Locations.
  • eduroam (our secure network for personal devices and guests)

    • Available for TCU current employees to connect their personal devices to the TCU network.  This network is limited and does not have access to secure services like shares and/or network printing. Find out how to connect at http://it.tcu.edu/eduroam.
    • Designed to allow guest users with a business purpose to access the network. All current TCU employees can create 3 day guest accounts by logging into myTCU (maximum of 7 in one week). You can reach out to your AGOT delegate to create large numbers of accounts if needed. See the knowledge base for information on how to connect.
    • Available Locations – This network is broadcast in Academic, Administrative, and Residential buildings but not in Sporting Locations.
  • TCU Guest (our unsecured network for guests)

    • This network is strictly for guests and should be used accordingly.
    • They are prompted to register an account once they connect to the network.
    • The credentials for this account will be emailed to the address that is listed on the registration.
    • Accounts are only good for 5 Days and you will be prompted to log into the system every 8 hours.
    • Support for non TCU-owned devices (a.k.a personal devices) is limited and the IT Support HelpDesk will only assist guests with walking through the account creation process. All issues that relate to malware, software updates, drivers, operating systems, and non guest wireless access are the responsibility of the owner of the device.
    • Available Locations – This network is broadcast in Academic and Administrative buildings but not in Residence Halls and Sporting Locations.

WIRED Network Guide for Employees

Remember that access to each of our wired networks is restricted based on the device that you are using and whether or not you are a TCU employee. Keep in mind that a wired network jack will be set to one of the following subnets.

  • Wired Faculty/Staff Ports
    • This network is available only to TCU owned devices that are listed in our inventory system for Faculty/Staff to use. This is our secured network and will grant you access to your TCU shares and network printers.
  • Wired Appliance Ports
    • Designed to grant access to appliance type machines utilizing our wired network. Each device will need to be registered in our system and approved by our security administrator if they are not TCU owned.
  • Wired Lab Ports
    • Designed to grant TCU owned lab computers access to the network. These devices are all listed in our inventory system and are managed by our labs group.
  • Wired Guest Ports
    • Designed to allow guest users with a business purpose to access the network. Each device will need to be registered in our system and approved by our security administrator. You will not have access to secured TCU resources on this network.

WIRELESS Network for Students

  • eduroam is the wireless network available to TCU students.
    • StuWireless is accessible across campus in all buildings and many outside campus areas.
    • This network is restricted to WPA2-Enterprise devices (i.e. iOS, Android, Mac and Windows equipment)
    • Find out how to connect at http://it.tcu.edu/eduroam.
    • Please note that printers can not be setup on this wireless network.
    • Available Locations – This network is broadcast in Academic, Administrative, and Residential buildings but not in Sporting Locations.
  • TCU Registered is designed to allow your non-WPA2 Enterprise devices to connect to the wireless network. These are items like the Amazon Echo, Apple HomePod, Google Home, wireless TVs and a series of other tools.
    • Find out how to connect at https://it.tcu.edu/tcu-registered/.
    • Please note that printers can not be setup to this wireless network.
    • Available Locations – This network is broadcast in Academic and Administrative buildings but not in Residence Halls and Sporting Locations.
  • TCU Guest (our unsecured network for guests)

    • This network is strictly for guests and should be used accordingly.
    • They are prompted to register an account once they connect to the network.
    • The credentials for this account will be emailed to the address that is listed on the registration.
    • Accounts are only good for 5 Days and you will be prompted to log into the system every 8 hours.
    • Support for non TCU-owned devices (a.k.a personal devices) is limited and the IT Support HelpDesk will only assist guests with walking through the account creation process. All issues that relate to malware, software updates, drivers, operating systems, and non guest wireless access are the responsibility of the owner of the device.
    • Available Locations – This network is broadcast in Academic and Administrative buildings but not in Residence Halls and Sporting Locations.

WIRED Network for Students

  • Wired Student Ports (in residence halls only)

    • This network is available only to TCU students. Look for the blue ports in the residence hall and plug the device with an Ethernet connection.
    • There is no registration required on the student wired network in the residence halls.
    • TCU Wired – For Game Consoles, TVs, Streaming Devices and other equipment that needs a fast connection and has an Ethernet port.
    • There is only one port per student in the room.
    • Note – You can get a free Ethernet cable from the IT Support HelpDesk.

Warning: Maintenance Window

Our network maintenance window is on Sunday morning from Midnight until Noon. The system may be down during this time with little or no warning to the TCU community. Please, hold off on reporting major outages to the campus network if it occurs during the maintenance window.

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