Two Factor Authentication Changes

Last November, Human Resources and Information Technology introduced a new security feature called “two factor authentication” to myTCU. This is similar to the services that many financial institutions use to verify your identity before allowing you to connect to their online banking resources.

After much feedback on the delivery capabilities of this feature, we are pleased to announce that we have added a voice messaging option that allows you to receive your PIN through a phone call as well as a text message.  We are excited about this change and have plans to roll this tool out to other pages in myTCU in the near future.


Do not forget to ensure that the home and cell phone numbers that we have on file are up to date.  Missing or incorrect numbers can be added by accessing myTCU from on-campus and clicking on the Employee Center icon.  Please, contact, or call Ext. 6305 with any questions or concerns.