Successful Enrollment

Decorative image of the word "success."

How do I select between the different factors?

After you enter your username and password, you will see the Okta verify page. This will display the factors to verify your identity based upon what you choose when you set up your Okta account.

For example, the image to the right shows this user can verify using a code within the Okta app, get a push notification from the Okta app, or get a text message sent to the phone number on file.

Click “Select” next to the option you want to choose.

If you want to change or add additional factors, see the instructions below.

Screenshot showing Okta options to verify account.

How do you update or reset my MFA factors?

Visit the TCU Okta Portal at https://tcu.okta.com/enduser/settings.

Log in using your username, password, and verify using Okta.

Okta login username prompt
1: Okta username prompt
Okta login prompting password.
2: Okta password prompt
Example of push notification from Okta.
3: Okta push notification

Click the Edit Profile button in the top-right corner of the screen.

Edit Profile button for Okta login

Select the option that you would like to receive verification from.

  • Okta Verify app: code
  • Okta Verify app: push notification
  • Phone: either SMS code or voicemail code

Once you are in, go to the Security Methods section. You can click the Remove button to remove an old device or option, and/or click Set up another to set it up with a Okta Verify app login or phone number.

Screenshot of Security Methods section

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