Contact Us

Information Technology Division

Our goal is to provide the TCU campus with superior technology and a robust infrastructure that will meet the needs of a growing student and employee population.  We are dedicated to securing, supporting, and assisting users with the technology services that we provide.  Our group is divided into five major departments that focus on a specific areas and each team works together to provide you with a positive technological experience.

Primary IT Contact Points

IT Support HelpDesk

–  Phone – (817) 257-4357
–  Self-ServiceStart Here
–  ChatChat With Us
–  Walk-up – Library East Entrance

IT Main Office

– C/O Leslie Sanders
– 2950 W. Bowie – Box 298820
– Fort Worth, TX  76129
– (817) 257-7682

IT Administration

Bryan Lucas
Chief Technology Officer

Craig Carlson
Director of IT Systems

Aaron Munoz
Assistant Director of IT Security

Josh Harmon
Director of Enterprise Application Services

Joshua Tooley
Director of IT Support

Patti Sellers
Associate Director of Construction Mgt.

Travis Cook
Executive Director of Telecom

Tony Fleming
Director of Network Infrastructure

Walter Wallace
Associate Director of Operations

Jason Miller
Assistant Director of Infrastructure

Organizational Chart

Click the link below to download the IT organizational chart.  Keep in mind that you must have a pdf reader to view this file.  Do not reach out to these individuals directly unless you are already working with them on a project. It is always in your best interest to start by contacting one of the groups listed above.

IT Support HelpDesk

The IT Support HelpDesk is TCU’s one stop shop for assistance with IT related applications, advice on best technology practices, and serves as front-line support for computer related questions across campus.  We may not control the technology on campus but we work with the people who can provide you with a solution.

IT Purchasing

IT Purchasing guides technology standards & purchasing at TCU. On a daily basis we issue purchase orders, monitor fulfillment, and ensure delivery accuracy. In cooperation with other IT departments, we periodically review & update technology standards in order to meet new campus requirements.

IT Training Center

The IT Training Center is designed to help faculty/staff with basic and advanced training on a large portion of the technology resources that we provide.  Learn more about Adobe, Office, Sharepoint, and much much more.

Technical Services

Technical Services is the university community’s source for office telephone, voice, and cable television services.