Contact Us

Information Technology Division

Our goal is to provide the TCU campus with superior technology and a robust infrastructure that will meet the needs of a growing student and employee population.  We are dedicated to securing, supporting, and assisting users with the technology services that we provide.  Our group is divided into five major departments that focus on a specific areas and each team works together to provide you with a positive technological experience.


Primary IT Contact Points

 

IT Support HelpDesk

Phone – (817) 257-4357
Self-ServiceStart Here
ChatChat With Us
Walk-up – First floor of Mary Couts Burnett Library, on the east side of the building next to Rees-Jones Hall – Book Here

IT Main Office

C/O Leslie Sanders
2950 W. Bowie – Box 298820
Fort Worth, TX  76129(817) 257-7682


IT Administration

Bryan Lucas
Chief Technology Officer

Craig Carlson
Director of IT Systems

Aaron Munoz
Assistant Director of IT Security

Josh Harmon
Director of Enterprise Application Services

Joshua Tooley
Director of IT Support

Patti Sellers
Associate Director of Construction Mgt.

Travis Cook
Executive Director of Telecom

Tony Fleming
Director of Network Infrastructure

Walter Wallace
Associate Director of Operations

Jason Miller
Assistant Director of Infrastructure


IT Support HelpDesk

The IT Support HelpDesk is TCU’s one stop shop for assistance with IT related applications, advice on best technology practices, and serves as front-line support for computer related questions across campus.  We may not control the technology on campus but we work with the people who can provide you with a solution.

  • HelpDesk Homepage
  • Chat with Us
  • Phone:  (817) 257-4357 (HELP)
  • Make a FrogPad Appointment:Book Here
    • Located behind the stairs on the east side of the Library.
    • TCU IT Support does not offer physical or liquid damage repairs of personally-owned devices. Our recommendation is to contact an external repair service for support of physical or liquid damaged personal devices.

IT Purchasing

IT Purchasing guides technology standards & purchasing at TCU. On a daily basis we issue purchase orders, monitor fulfillment, and ensure delivery accuracy. In cooperation with other IT departments, we periodically review & update technology standards in order to meet new campus requirements.

Technical Services

Technical Services is the university community’s source for office telephone, voice, and cable television services.

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