Information Technology Division
Our goal is to provide the TCU campus with superior technology and a robust infrastructure that will meet the needs of a growing student and employee population. We are dedicated to securing, supporting, and assisting users with the technology services that we provide. Our group is divided into five major departments that focus on a specific areas and each team works together to provide you with a positive technological experience.
Primary IT Contact Points
– Tammy Smetters
– 2950 W. Bowie – Box 298820
– Fort Worth, TX 76129
– (817) 257-7682
Chief Technology Officer
Associate Director of IT Systems
Assistant Director of IT Security
Director of Enterprise Application Services
Director of IT Support
Associate Director of Construction Mgt.
Executive Director of Telecom
Director of Network Infrastructure
Associate Director of Operations
Assistant Director of Infrastructure
Click the link below to download the IT organizational chart. Keep in mind that you must have a pdf reader to view this file. Do not reach out to these individuals directly unless you are already working with them on a project. It is always in your best interest to start but contacting one of the groups listed above.
IT Support HelpDesk
The IT Support HelpDesk is TCU’s one stop shop for assistance with IT related applications, advice on best technology practices, and serves as front-line support for computer related questions across campus. We may not control the technology on campus but we work with the people who can provide you with a solution.
IT Purchasing guides technology standards & purchasing at TCU. On a daily basis we issue purchase orders, monitor fulfillment, and ensure delivery accuracy. In cooperation with other IT departments, we periodically review & update technology standards in order to meet new campus requirements.
IT Training Center
The IT Training Center is designed to help faculty/staff with basic and advanced training on a large portion of the technology resources that we provide. Learn more about Adobe, Office, Sharepoint, and much much more.
Technical Services is the university community’s source for office telephone, voice, and cable television services.