Adobe Creative Cloud

  1. What is changing?
  2. Named User License
  3. Shared Device License
  4. Installation Instructions
  5. Work-At-Home Functionality
  6. Online Training


What is changing?

Adobe has changed their licensing model from Serial number licensing (having a serial number on a TCU-owned computer) to either a Named User License (NUL) or a Shared Device License (SDL). To address this change, the current Adobe serial license needs to be removed from all TCU computers before expiration in early 2020 and replaced with either a Named license or a Shared license.

  • Named User licenses will be used on all TCU-owned Faculty/Staff Windows and Macintosh computers.
    • Current Faculty/Staff will be assigned NULs.
    • NULs can be assigned to student workers but that must be requested. 
  • Shared Devices licenses will be used on all lab and classroom computers along with locations that have computers that are shared by multiple people.
    • Current Students will be assigned SDLs.

Note:  Named License users can login to Adobe on both NUL and SDL machines while users with a Shared Device License can only login to Adobe on machines with a SDL version of Adobe. 

In most cases you have already been upgraded but others may have to take action to login or install the updated software.  Once we remove the serial license from your TCU-owned computer, you will be prompted to login to the Adobe Creative Cloud app to install and manage the Adobe products on your computer.  Read below for more information about the different licenses. 


Named User License

Current Employees are licensed under the Named User Licensing. The Named User Licensing ties the usage of Adobe apps and services to an individual user. Computers must connect to Adobe servers for initial activation, and then at least once every 99 days. End users can sign in with their credentials to access the apps and services.

  • Named licenses require periodic Internet connectivity.
  • Computers must connect to Adobe servers for initial activation, and then at least once every 99 days.
  • End users can sign in with their credentials to access the apps and services through Single Sign-On
  • Users can install/activate Adobe Creative Cloud software on up to 2 devices simultaneously

Named User Device Environments

  • TCU-owned computers assigned to current Faculty/Staff members (non-shared computers)
  • Personal computers (Work-at-Home functionality)
  • TCU Owned Departmental Computers for Student Workers
    • Note:  This requires the student to use their SW account and that the account has had email added which is not done by default and may have to be requested. 

Warning – You are limited to using Adobe CC on two devices at the same time with a named user device license. 

Named License users can login to Adobe on both NUL and SDL machines while users with a Shared Device License can only login to Adobe on machines with a SDL version of Adobe. 


Shared Device License

Locations with shared computers (i.e. labs and classrooms) are licensed under the Shared Device License (SDL)Current students are assigned the Shared Device license and can login to Adobe on these machines (see the note under the NUL section for student workers).  The SDL is a huge leap forward in the experience that students and faculty/staff have when accessing Adobe products in shared-device environments. Once you open a Adobe CC product in one of these environments you will be prompted to login with your TCU credentials. 

Note: These machines will prompt you every 90 minutes if you are using a Adobe product for that long to verify that you are still the same user. 

Shared Device Environments

  • Computer Labs
  • Classroom Computers
  • Shared Laptop or Desktop Machines by Faculty/Staff

Named License users can login to Adobe on both NUL and SDL machines while users with a Shared Device License can only login to Adobe on machines with a SDL version of Adobe. 


Installation Instructions

Please, follow the instructions below to get a NUL or SDL version of Adobe Creative Cloud installed on a device. 

Named User License (NUL)

These instructions will walk you through how to install the named user license on a windows or mac computer (TCU-owned or personal for work-at-home purposes). 

Warning – You are limited to using Adobe CC on two devices at the same time with a named user device license. 

Shared Device License (SDL)

Shared Device Licenses are already installed in labs, classrooms, and some group access areas.  If you need a computer to have a SDL, please reach out to the IT Support HelpDesk to put in a request to have this version of Adobe Creative Cloud installed.  

Note:  SDLs can only be installed on TCU owned devices.


Work at Home Functionality

Current TCU faculty/staff can use the Adobe CC Named User License (NUL) on their personal devices at home.  This benefit comes at no cost but there are limitations to what this can be used for and in how many places it can be used at any given time.

Visit our Adobe Work-at-Home page to learn more about how you can take advantage of this toolset. 

Note: Keep in mind that support for personal devices is limited so much of the work that you do on these devices will be on your own.


Get Online Training

Keep in mind that support for Adobe products is limited and learning to use the products requires that you invest time in training/research.  Employees will be expected to learn how to utilize the products themselves.

Check out the following Adobe CC tutorials for additional assistance:

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