Choose Your Support
Our IT Help Desk offers multiple ways to get assistance during business hours:
Phone: Contact our call center for real-time help. (817) 257-HELP (4357)
Chat: Connect with us via live chat for real-time troubleshooting.
Online Ticket: Submit a ticket for consultants to respond to during business hours.
In-Person: Visit the Frog Pad walk-up location or book an appointment.
Knowledgebase:Explore our knowledgebase for self-help articles and instructions.
I Want to...
Behind every service and system is a team ready to help. Meet the people who make technology work at TCU.
Staff Award
Austin Counts, cybersecurity administrator, won the Victor J. Boschini, Jr. Staff Award for Outstanding Engagement.
This award recognizes a staff member who goes above and beyond to contribute to the success of TCU through exemplary service and community engagement.
Help Keep TCU S.A.F.E.
Phishing scams are becoming increasingly sophisticated, and some have targeted TCU community members. We want you to be informed and avoid having your information, data, or finances compromised.
Learn about our S.A.F.E. steps for emails, texts, or messages.
Join the IT Team
Are you an undergraduate or graduate student who is passionate about technology and helping others?