Choose Your Support
Our IT Help Desk offers multiple ways to get assistance during business hours:
Phone: Contact our call center for real-time help. (817) 257-HELP (4357)
Chat: Connect with us via live chat for real-time troubleshooting.
Online Ticket: Submit a ticket for consultants to respond to during business hours.
In-Person: Visit the Frog Pad walk-up location or book an appointment.
Knowledgebase:Explore our knowledgebase for self-help articles and instructions.
I Want to...
Behind every service and system is a team ready to help. Meet the people who make technology work at TCU.
Cybersecurity
Aaron Munoz, Chief Information Security Officer, was recently invited to speak by The Chronicle of Higher Education to colleagues from local peer institutions about AI threats, challenges, and opportunities related to cybersecurity in higher education.
Help Keep TCU S.A.F.E.
Phishing scams are becoming increasingly sophisticated, and some have targeted TCU community members. We want you to be informed and avoid having your information, data, or finances compromised. Learn about our S.A.F.E. steps for emails, texts, or messages.
Staff Award
Austin Counts, cybersecurity administrator, won the Victor J. Boschini, Jr. Staff Award for Outstanding Engagement, which recognizes a staff member who goes above and beyond to contribute to the success of TCU through exemplary service and community engagement.