• Self Help

    Create a ticket online 24 hours a day, 7 days a week by using our self-service tool. Get information about the status of your incidents and a short description of each service that we provide.

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  • Knowledgebase

    Check out the services that we provide and get detailed information on how to configure and use a large portion of our systems. Get how-to instructions along with basic tutorials.

    [ Go There Now ]

  • Support Chat

    Submit an issue online and chat with one of our consultants to get answers to your technology questions. Our friendly staff members are waiting to help you.

    [ Start Chat ]

Keep Working

  • March 12, 2020

Visit our Keep Working website to learn more about how to plan for digital access while away from campus.


This site is designed to help provide guidance on how to prepare to continue to work from a technical perspective if a personal or campus-wide emergency were to occur. It is important that you take the time to review the best practices and technology checklist below. Being prepared is the the best way to bring about success when an unexpected emergency hits our campus.

  • Prepare in advance so you aren’t hit with immediate needs if something occurs.
  • Identify the services that you use and be aware of how to access them from off campus.
  • Make sure you have signed on to a TCU laptop on campus before you take it home to cache your TCU username and password.

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Frequently Asked Questions

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