Choose Your Support
Our IT Help Desk offers multiple ways to get assistance during business hours:
Phone: Contact our call center for real-time help. (817) 257-HELP (4357)
Chat: Connect with us via live chat for real-time troubleshooting.
Online Ticket: Submit a ticket for consultants to respond to during business hours.
In-Person: Visit the Frog Pad walk-up location or book an appointment.
Knowledgebase:Explore our knowledgebase for self-help articles and instructions.
I Want to...
Behind every service and system is a team ready to help. Meet the people who make technology work at TCU.
Meet with AI Residents
Meet with our AI Residents from Dell’s Global GenAI Consulting in the Library’s Lizard Lounge to explore ideas and questions about artificial intelligence. The AI Residency offers a welcoming space to learn how generative AI can support teaching, research, and operations. Bring early curiosity or active projects while they are on campus through June 3.
Help Keep TCU S.A.F.E.
Phishing scams are becoming increasingly sophisticated, and some have targeted TCU community members. We want you to be informed and avoid having your information, data, or finances compromised.
Learn about our S.A.F.E. steps for emails, texts, or messages.
Join the IT Team
Are you passionate about technology and helping others?
Learn more about opportunities at TCU by following the links below.