• Self Help

    Create a ticket online 24 hours a day, 7 days a week by using our self-service tool. Get information about the status of your incidents and a short description of each service that we provide.

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  • Knowledgebase

    Check out the services that we provide and get detailed information on how to configure and use a large portion of our systems. Get how-to instructions along with basic tutorials.

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  • Support Chat

    Submit an issue online and chat with one of our consultants to get answers to your technology questions. Our friendly staff members are waiting to help you.

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Top Rated Support Center

  • April 19, 2016

Award Winning Service!

For the third year in a row, the TCU Information Technology division has been recognized by HDI as one of it’s top 50 rated support centers based on scores from the HDI Customer Satisfaction Index.  We are proud of what we can accomplish for our customers and appreciate all of the kudos for the work that we do.


What is the HDI CSAT Ellite Top 50?

The HDI CSAT Elite 50 recognizes outstanding technical service and support centers around the world. These support centers are ranked based on customer satisfaction survey responses gathered by the HDI Customer Satisfaction Index (CSI) Service, an independent, third-party tool that tracks and trends customer satisfaction from year to year.

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Frequently Asked Questions

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