• Self Help

    Create a ticket online 24 hours a day, 7 days a week by using our self-service tool. Get information about the status of your incidents and a short description of each service that we provide.

    [ Read More ]

  • Knowledgebase

    Check out the services that we provide and get detailed information on how to configure and use a large portion of our systems. Get how-to instructions along with basic tutorials.

    [ Go There Now ]

  • Support Chat

    Submit an issue online and chat with one of our consultants to get answers to your technology questions. Our friendly staff members are waiting to help you.

    [ Start Chat ]

myTCU Redesigned

  • October 13, 2017

My.tcu.edu is being upgraded to improve the user experience across all platforms, including mobile, a medium in which user access has tripled in recent years, and large-screen formats. Additionally, there will be larger menu buttons for easier selection and simplified navigation from the home page.

 

“This initial phase of the new interface has been in the works for a little over a year,” said Josh Harmon, director of Enterprise Application Services. “A committee comprising representatives from IT, the Office of Website Management, Financial Aid, Finance, Human Resources, the Registrar’s Office and Admissions, as well as participants from several focus groups, have worked to ensure this upgrade meets today’s needs and provides the flexibility needed to prepare for tomorrow’s.”

 

Upon initial login Oct. 16, users may access an interactive walk-through of the new site or watch a brief video tutorial that explains the changes made to the site’s navigation. User credentials—logins and passwords—will remain the same.

In coming months, a secondary upgrade will eliminate the need for a second sign-in when accessing TCUOnline, student email and FrogFolio from my.tcu.edu.

My.tcu.edu. averages 13,500 logins each day, with nearly three times that volume at the start of each semester when students are preparing for classes.


( See All )

Frequently Asked Questions

( See All )