Password Self-Service

We have completed the enhancements to our password self-service site and are now ready for you to re-enroll in the system.  This process will only take a few minutes to complete and will reduce your need to contact the IT Support HelpDesk if you forget your TCU password.  Keep in mind that if you created answers to your security questions after February 7th, 2013, then this change will not affect you.

How do I re-enroll?

Now that our enhancements are in place, all you need to do is select and answer a new set of security questions.  Please use the following instructions to complete the enrollment process:

  1. Visit https://password.tcu.edu
  2. Click the button next to “I want to enroll now in password self-service.”
  3. Complete the online form

What changed?

  1. All security question enrollments were reset and will require everyone to re-enroll.
  2. A new series of security questions were put in place and questions with easy answers were removed.
  3. Dictionary enforcement was fixed so you can’t create a password that uses a word in the dictionary.
  4. You can no longer use passwords that contain any form of your name or username.

If you have any questions, please call the IT Support HelpDesk for assistance.

 

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