Microsoft 365 for TCU

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    1. Microsoft 365 Features/Eligibility
    2. Email Login
    3. Device Connection Settings
    4. New Functionality
    5. Navigating Microsoft 365
    6. Getting Help

 1.  Micorosft 365 Features/Eligibility

Student Access

Microsoft 365 is now available to all current TCU students and provides them with email, cloud file storage, collaboration services, Office Online, and free downloads of the latest version of Microsoft Office. Using Office 365, along with OneDrive, gives students access to everything they need with a consistent experience across devices.

Faculty/Staff Access

In 2023, we transitioned all Faculty/Staff mailboxes over from an On-Premise Exchange environment to the Microsoft 365 platform.  You will have access to email, online cloud storage, online collaboration services, and Office Online (web only).

Note:  Access to download Microsoft Office on personal devices must be requested through the HelpDesk along with a business case for the need. You should always be using the TCU supplied version of Office on your TCU-owned computer(s).

Retiree Access

In 2023, we transitioned all retiree mailboxes over from an On-Premise Exchange environment to the Microsoft 365 platform.  You will have access to email only and all other services will be restricted.

Note:  Emeritus retirees can make requests to the IT Support HelpDesk to access additional pieces of the Microsoft 365 product if a business need is determined.

Alumni Access

  • Alumni that graduated after January 2013 will have TCU Microsoft 365 for email only.
    • Alumni are considered students that completed a degree with the university.
    • Students who leave the university and do no complete a degree will lose access to their email 12 months after their last semester at TCU.
    • Students (who graduate after January 2013) get to keep the TCU email account for the life of the service.
  • Alumni that graduated before January of 2013 will not have access to their TCU email account once they were no longer listed as an active student. These students did not have email accounts when we moved to Microsoft 365 (as they were removed shortly after graduation) so they were not transitioned over to our new email system and do not have accounts.

Incoming students who never attended the university will lose access to their @tcu.edu email address a few months after the beginning of their intended semester.

Some of the Microsoft 365 benefits/features:

  • TCU Email
    • Mailbox size is 50GB.
  • OneDrive
    • Access to Microsoft OneDrive with 5 GB of online storage
  • Office Online
    • Access to Microsoft Online with the ability and collaborate on documents live with others.
  • Download Office Apps
    • Ability to download and install Microsoft Office on up to 5 devices for free.  This function is limited to current students along with employees/emeritus that have put in a request with a business case to have this feature enabled.

Warning About Forwarding Email

You are NOT allowed to forward all of your messages using a rule to another email address.  You can manually send messages to another account but you cannot setup a rule to do this automatically.

2.  Web Access to TCU Microsoft 365

    • Open your web browser and go to http://office.tcu.edu.
    • When prompted, login with your TCU username and password.
    • This does require that you are enrolled in Okta MFA.

3.  Device Setup Instructions

4.  New Functionality

  • Microsoft 365 comes with a ton of new functionality.  Take a few minutes to look over the following material to learn more about how to install Office on your personal computer and how you can use OneDrive to improve your campus collaborative experience.

5.  How do I get around in Microsoft 365?

One good way to navigate between your apps and services is by using the Office 365 app launcher. Using the app launcher, you not only see what all is available to you, you can use it navigate around in Microsoft 365. Choose a tile to go to the app or service that you want to use.


6.  Getting Help With Microsoft 365

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Reach out to the IT Support HelpDesk for assistance with all of your technical needs.  Our calling center provides front-line support to faculty, staff, and students via phone, chat, and remote support tools.  This is the central hub of our organization and is the first place that you should contact when you are having technical difficulties.  If we are not able to resolve your issue at this level then it will be escalated to the appropriate team for processing.

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