TCU email is the official communication tool for faculty, staff, and students.
FAQ
Faculty, staff, and students can create accounts at https://my.tcu.edu once they have their TCU ID number.
Click the Need a TCU Username? button to get started creating both a username and email address.
Keep in mind that your TCU username and email address are different. Email addresses usually have punctuation between part of the name and end in @tcu.edu, while usernames do not have punctuation. See the following example.
Username: superfrog | Email: Super.Frog@tcu.edu
If you need to reset or change your password, use go to password.tcu.edu and follow the instructions on the page.
TCU requires you to change your password every 365 days. You will start receiving email alerts 14 days before it expires.
It's best to change it while on campus a few days before it expires so that you do not get locked out of your account.
If you have any issues, please reach out to the IT Help Desk.
While you can use the yellow Sign In button above to log in and access it via the web, some people prefer to use an email app on their device. Outlook is the only TCU-supported email client on campus for employees and students.
Use the directions below to set up Outlook for your device. (You may be prompted to log in to read the directions below if you are not currently authenticated in TCU's system.)
All TCU email addresses are stored in Outlook's global address book. In Outlook, go to the Contacts area and search by the person's name to find their TCU email address.
Personal email addresses can be stored in Contacts.
As you start to approach your mailbox limit, you will receive a notification.
At that point you can reach out to the IT Help Desk to ask for additional storage. Before an increase is granted, the Help Desk may provide some tips to help clear out large files that may be filling up your storage quota.
You are not allowed to auto-forward emails using a rule to another email address. You can manually send messages to another account.
This will depend upon your role with TCU. Please read the following.
Students
If you are a former student who did not graduate, you will retain access to your TCU email for a limited time, typically until the 12th day of the following semester. Any important content should be moved out of the mailbox before your last day to prevent data loss.
If you graduated after January 2013, you will retain access to your TCU email. (TCU reserves the right to revoke at any point in the future. Please know that this means you could lose access.)
Employees
If you are an employee, you will lose access to your TCU email once your departure is processed by Human Resources. Any important content should be saved or transferred before your last working day.
If you are a retiree, you will retain access to your TCU email. (TCU reserves the right to revoke at any point in the future. Please know that this means you could lose access.)