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Okta

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Okta is TCU's multifactor authentication system that helps protect access to TCU resources and tools by confirming your identity through another device.

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Learn about Okta

What is Okta?

In order to prevent someone else from using your account without your knowledge and accessing your personal data, we use Okta Multifactor Authentication (MFA). Okta is an extra layer of security  because it requires a you to confirm your identity through another device.

For example,  if someone had access to your username and password and was trying to login as you, because you have Okta set up, you would get a notification on your device (such as a phone) asking if it was you logging in. If it isn't, you can reject their attempt, change your password, and contact the IT Help Desk to let them know. You are probably familiar with these from banking or health care apps.

What are the factor options?

In order to add your additional layer of security, you can choose one or more of these factors. 

  1. You can use the Okta Verify App on your mobile device to receive a PUSH notification that will allow you to approve the verification request.

  2. You can use the Okta Verify app on your mobile device to get a CODE (it will refresh every 30 seconds) that you can enter to complete the verification process.
    • NOTE: This does not work for the VPN Client but will for other protected services.

  3. You can receive an SMS text message on a cell phone that you can enter to complete the verification process.

Enrollment is a simple process that requires you to have a mobile device and/or your cell phone available.

Read through these steps, and then click the Begin Enrollment button. When prompted, sign in with your TCU username and password.

Begin Enrollment

Have your mobile device and/or cell phone ready.
First sign into Okta with your TCU username and password, using your current Okta factor. Click on Modify Your Factors below.

Modify Your Factors

You will land on your Okta homepage. You can update your settings in the Security Methods section (on the right) by adding new options or removing ones you no longer need.

Okta Homepage