Email / Calendaring

Email Account Creation

Faculty, staff and students can create accounts at http://my.tcu.edu.  Click the Need a TCU UserName? button to get started. A TCU email account is created in conjunction with the normal account creation process. Employees can create accounts after receiving a TCU ID number. Keep in mind that TCU usernames and email addresses are different. Email addresses generally have a period in them while the username will not.

Reminder About Security

TCU will never ask you to verify your account password, SSN, or other personal data in an email or Instant Message. If you receive an email requesting to provide us with any private details about your account, please delete it immediately. For more information on phishing can be found at https://security.tcu.edu.

About the TCU Email Account

  1. The email address will end in @tcu.edu and is usually your username with a period in it.
  2. Maximum sending email size is 30MB.
  3. Access to an @tcu.edu mailbox:
    1. Current Faculty, Staff and Students will have access to an O365 mailbox.  Keep in mind that this must be requested if you are working as an associate.
    2. Former Faculty/staff that leave the university will lose access to email once their paperwork is submitted to HR.  If you are a retiree, you will continue to have access to your TCU email.
    3. Former Students that don’t graduate will continue to have access to mailboxes for a short period after leaving TCU. This is generally until the 12th day of the next semester.
    4. Alumni Post-January 2013 – Students who graduated after January of 2013 get to keep their email for the life of the service.
    5. Alumni Pre-January 2013 – Students who graduated before January of 2013 will not have access to an @tcu.edu email account as their accounts had already been removed from our system at that the time that we transitioned to the new O365 solution.
  4. All campus email addresses are stored in the Global Address Book. Personal email addresses can be stored in Contacts.
  5. A spam filter is in place to help make the email system efficient and user-friendly.
  6. Please note that Outlook is the only supported email client on campus for employees and students.
  7. O365 users are given 50GB of space in to manage their email.

When will my account expire?

Employee accounts will remain active while employed at TCU.  Employee accounts are disabled as soon as HR processes the termination paperwork so make sure that you have removed any personal data that you might need before this is done. Additionally, retirees may keep email accounts active after leaving TCU.

Students that leave the university but do not graduate will lose access to email on the 12th day of the next semester.  Students that graduate from the university (after January of 2013) will get to keep their email for the life of the service from Microsoft.

How do I access the web version of the email system?

Visit the appropriate website below and login to access your TCU email via the web:

What server do I put when setting up my mobile device?

Check our knowledge base for more details instructions but here are the basic servers that you can use:

  • Employees (On-Premise Users) – See the links in the side bar (or below on mobile devices) for links that point to our knowledge articles.
  • Employees (O365 Users) – Learn more at https://it.tcu.edu/o365
  • Student – Learn more at https://it.tcu.edu/o365

How do I get additional access?

Your supervisor or the owner of the resource must make a request to grant you additional access. These resources can be things like other mailboxes or ownership of distribution lists.

Warning About Forwarding Email

You are NOT allowed to forward all of your messages using a rule to another email address.  You can manually send messages to another account but you cannot setup a rule to do this automatically.

Password Self-Service

Visit https://password.tcu.edu to utilize our password self-service tool. This will allow you to unlock your account, change your password, create security questions, or reset your password if you have forgotten it.

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