Business Hours
Contact the IT Support HelpDesk:
Our group offers several ways to get support. You can call or visit our office during regular business hours or submit a self-service ticket 24/7. We are here to help and have assistance available for extended hours, including weekends.
- Phone: 817-257-HELP (4357)
- Chat: http://chat.it.tcu.edu
- Self-Service Ticket: https://it.tcu.edu/support
- Walk-up: IT Frog Pad at the TCU Library East Entrance
Standard Hours
Fall and Spring Semesters
See the daily schedule to the right (or below on mobile devices) for modified dates or breaks.
Phone Hours
- Mon–Fri: 8am–5pm
Walk-up Hours
- Mon–Thu: 9am–6pm
- Fri: 9am–5pm
- Sun: 1pm-5pm
Chat Hours
- Mon–Thu: 8am–6pm
- Fri: 8am–5pm
- Sun: 1pm-5pm
Extended Support
All staffed hours outside of 8am-5pm M-F comes with limited support and may require escalation before the issue can be resolved.