Business Hours
Contact the IT Support HelpDesk:
Our group offers several ways to get support. You can call or visit our office during regular business hours or submit a self-service ticket 24/7. We are here to help and have assistance available for extended hours, including weekends.
- Phone: 817-257-HELP (4357)
- Chat: http://chat.it.tcu.edu
- Self-Service Ticket: https://it.tcu.edu/support
- Walk-up: IT Frog Pad at the TCU Library East Entrance
Summer Hours (until Aug 16th)
Walk-up: 9am–5pm
Chat & Phone: 8am–5pm
Standard Hours
Fall and Spring Semesters
See the daily schedule to the right (or below on mobile devices) for modified dates or breaks.
Phone Hours
- Mon–Fri: 8am–5pm
Walk-up Hours
- Mon–Thu: 9am–6pm
- Fri: 9am–5pm
- Sun: 1pm-5pm
Chat Hours
- Mon–Thu: 8am–6pm
- Fri: 8am–5pm
- Sun: 1pm-5pm
Extended Support
All staffed hours outside of 8am-5pm M-F comes with limited support and may require escalation before the issue can be resolved.