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Information Technology

Account Management

Main Content

A TCU account provides access to email, the campus network, file services, and the myTCU portal for faculty, staff, and students.

 

Employees

Faculty and staff employees create their accounts at our New User page on or after their start date.

Before trying to create your account, ensure all HR paperwork is completed to receive your ID number.

Employee accounts typically include:

  • myTCU (campus portal: my.tcu.edu)
  • TCU Email (email.tcu.edu)
  • Personal file storage (HomeFile Network Share)
  • Departmental file storage (CommonFile Network Share)
  • Departmental printers (Xerox printing/copying/scanning access must be requested)
  • Eduroam Wi-Fi (for personal devices)

Supervisors or resource owners must request additional access for employees, which then must be approved by the owner of the resource.

This can include:

Password Self-Service

Visit password.tcu.edu to:

  • Change or reset your password
  • Unlock your account
  • Set up security questions
Okta Multi-Factor Authentication (MFA)

Visit our Okta page to:

  • Enroll in MFA
  • Modify security factors
  • Reset your account (if locked out, contact the IT Help Desk)

Employee accounts remain active while employed at TCU. They are disabled immediately once HR processes termination paperwork.

Retirees retain access to TCU email for the life of the service or contract. (TCU reserves the right to revoke at any point in the future.) 

 

Students

Applicants create student usernames as part of the application process. 

If an applicant is applying for the first time, they will receive an email with a TCU ID number and directions to visit our New User page to create their account after their application has been completed, submitted, and processed by the TCU Office of Admission.

If an applicant applied and was accepted in a previous year but did not attend, they will use the same TCU ID number (and student username) that was assigned to them and need to do a password reset at password.tcu.edu. After resetting their password, they should reach out to the IT Help Desk for an Okta reset.

By default, student accounts include access to:

Note: Full access to these resources may not be available until after accepting an admission offer and paying the admissions fee.

Most student resources are automatically granted.

For specialized access, contact your department or instructor.

Password Self-Service

Visit password.tcu.edu to:

  • Change or reset your password
  • Unlock your account
  • Set up security questions

Okta Multi-Factor Authentication (MFA)

Visit our Okta page to:

  • Enroll in MFA
  • Modify security factors
  • Reset your account (if locked out, contact the IT Help Desk)

Student accounts remain active for myTCU access until the 12th day of class the following spring or fall semester after leaving TCU if not graduating or upon their graduation date. 

Alumni will keep their TCU email for the life of the service or contract (TCU reserves the right to revoke email at any point in the future). Alumni will need to remove any documents and data stored in Box, OneDrive, or from TCU Online (D2L) that they wish to keep prior to their leaving or graduation date.