Grant Access Account

What is a Grant Access Account?

TCU has created a tool that allows a student to grant access to some of their protected data in myTCU to individuals like parents, guardians, spouses and other important individuals in their academic journey.  The student is the ONLY person that can extend this type of access out to others even if a third party entity (i.e. a parent or guardian) might be paying their student bill.

Keep in mind that the password for a grant access account will expire every 365 days.  The grant access user will be prompted to change their password when the time comes and you will see a warning 30 days in advance when logging into the system. 

Note:  The student the created the grant access account should always be your first point of contact when you have trouble with your account.  They are the ONLY person that can reset your password and modify your access to different pieces of information.

Grant access accounts will remain active (unless revoked by the student) for one year after the student leaves the university. 

What can you grant access to?

The student can choose to grant access to three core areas of data that related to their student account.  These areas are listed below:

  • Scholarships & Financial Aid – Information such as requested information, aid notification, verification status, and disbursements.
  • Student Financial Services – Information such as account balance, student bill, and the ability to make a payment.
  • Student Records – Information such as transfer credit, grades, and class schedule.

Managing a Grant Access Account

The student is the ONLY person that can create, modify and delete a grant access account.  They are also the only person that can reset your password when you are unable to get into the system.  Please, use the following instructions to learn how to manage grant access accounts in myTCU.

Note:  These links are protected by a login that will only work with a TCU student account.  You will not be able to use a Grant Access account to gain access to these instruction pages. 

Example of the Account Creation Screen Below

Important Notes on Using a Grant Access Account

  • If you forget your password, you MUST contact the student so they can reset it for you.  They can send a temporary password to you via email.
  • You will be required to change your password when you log in for the first time or after a password reset.
  • The student is the ONLY person that can grant you additional access and reset your password.
  • Once you change your password, it will be valid for 365 days and you will be prompted to change it once it expires.
  • You will need to work with your student if you need to have the email address associated with your grant access account changed.
  • You will be notified via email when an account is created for you and every time that the access to that account has been modified (including password reset requests).

Basic Troubleshooting When You Can’t Login

  • Clear cookies and cache from your web browser.
  • Try another web browser.
  • Try another device.
  • Reach out to the student to have them reset your password, modify your access or re-create your account.
  • Note:  You should always reach out to your student directly when you have trouble with a grant access account.  If the student cannot address the problem, then they can reach out to the appropriate TCU department to troubleshoot the issue on your behalf.