Faculty/Staff, Apple recently released its newest operating system named Mac OS X El Capitan for their laptop and desktop computers. While the update to El Capitan (10.11) isn’t expected to be dramatic, IT still needs to test key applications and University systems before installing it on campus machines.
While Mac OS X El Capitan is free, we have a process in place that will keep you from being able to perform the upgrade on your TCU machine until we have completed the testing phase. This is a standard process and one that applies to all releases of new operating systems (including Windows machines).
Some common software applications have already reported issues with El Capitan and it is customary for vendors to take 60 to 90 days to fully support the release of a new operating system.
Once the new operating system has been tested for compatibility with University technology, then we will send out a message about how to upgrade your Mac. As long as we don’t find any problems, we expect this upgrade to be available by the Spring semester. If you have any questions, please contact the IT Support HelpDesk at (817) 257-6855.