New Print Server at TCU

Archive for May, 2017

New Print Server at TCU

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Faculty/Staff – On May 21st, the campus will be moving to a new print server called tcuprintsrv01.  After this date, Windows and Macintosh users must use this new server to print to a network printer.  The old servers (printsrv01 and printsrv64) will be decommissioned and the ability to print via direct IP will be restricted with the conversion to the new Layer 3 network.

How does this affect me?

Many of you have already transitioned to tcuprintsrv01 over the past several months and this new system should provide some added stability to your print requests.

If you recently received a new Xerox printer, those devices have already been added correctly so no action is required.  The focus of this change will be on our networked HP printers.

Windows Instructions

We have created instructions on how to connect to a printer from tcuprintsrv01.  You only need to follow these instructions if you are still printing to a printer on the old printsrv01 or printsrv64 servers.

Mac Instructions

Many of our Mac users were printing to their network printers via direct IP and this will need to change before we move to the new system.  Please, review the instructions below on how to add your network printers using the new method.

Getting Help

If you have any questions/problems with network printing, please reach out to the IT Support HelpDesk for assistance.  If you are not sure whether or not you are printing using the old method, please refer to the attached document for help.