Mac Users – Don’t Forget to Upgrade

Archive for May, 2014

Mac Users – Don’t Forget to Upgrade

Faculty/Staff,

In March, we announced the release of Mavericks (Mac OS 10.9) to the campus community and since then hundreds of faculty/staff have taken the opportunity to update their TCU Mac to Apple’s newest operating system.

We also warned everyone that in late May we would begin pushing this upgrade out to all Macintosh computers to help reduce the support associated with managing multiple operating systems.

The next few weeks are your last opportunity to do this when it is most convenient for you and gives you the chance to plan for the process.  We will send out more details about the forced upgrade later in the month so you are aware of what will happen if you have not completed the following process before May 31st.

How do I start the Mavericks upgrade?
The process is simple, and this document includes step-by-step instructions on how to complete the process on your own.  Please, review the following reminders before opening the attachment.

Here are a few important reminders:

  • This upgrade will take approximately two hours to complete so plan accordingly.
  • We recommend that laptops be connected to power and a wired network connection before starting the upgrade.
  • You will need to have an Apple ID to start the process.  This is the same account that you use for the iTunes Store so you may already have one created.
  • Your machine must already be running Mac OS 10.6.8 or later to be eligible for the upgrade and must meet the minimum requirements.
  • Be prepared to upgrade any specialized third party software that you installed on your machine in case the version that you are running is not compatible with Mavericks.
  • If you currently use iWork and download the free version of the program after you upgrade to Mavericks, then you will find that some of the regular features have been removed by Apple.  We recommend that you continue to use the older versions of iWork until these features are added back to the product.

The IT Support HelpDesk will be more than happy to help answer questions about this change, but the process is easy enough that you should be able to complete the upgrade on your own.