Disaster Recovery – Additional Info

Archive for June, 2017

Disaster Recovery – Additional Info

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Faculty/Staff, over the course of the past two years we have done extensive work to prepare the campus for a true technology disaster.  Last year we did a disaster recovery test in June and are now ready to run a similar trial this summer.  The 2017 Disaster Recovery Test will start on Sunday, June 11th and end at 5pm on Monday, June 12th.  Please, make note of these dates on your calendar so you can plan accordingly.

What does this mean for you?

With all of the recent changes we don’t expect this test to impact the campus greatly.  All of TCU’s primary systems have backup servers running in our secondary data center which will take over when we do this test.  Our goal is to ensure that our redundant systems do their job in the case that TCU is faced with a true emergency.

Major systems like email, printing, file shares, Internet access, myTCU/PeopleSoft, ID card access, and TCU websites are expected to make a seamless transition or have minimal downtime.  We DO expect the following systems to be unavailable on June 12th, so please plan your use of these services accordingly.

  • Affected Systems:
    • Archfile
    • ArcGIS
    • Dspace
    • Tableau
    • Wellness Gold
    • Several other select systems that have been communicated directly to the owner of the service.

If you have any questions or problems, please reach out to the IT Support HelpDesk using the information below and we will route your questions to the appropriate contact.