Planned myTCU Outage

Archive for July, 2013

Planned myTCU Outage

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On Friday, July 19 at 5p.m., we will take myTCU down to do a system upgrade.  We should have everything back up by noon on Saturday, July 20.  This upgrade is focused on security and backend features so you will not experience any significant changes when you log back in.

Keep in mind that myTCU manages multiple systems across campus so you will not have access to the following items during the upgrade:

  • myTCU Portal
    • Student Center
    • Employee Center
    • TCU Account Creation
    • AGOT Account Creation
    • Device Registration
  • Campus Solutions
  • Human Resources
  • Financials

If you have any questions, please contact the IT Support HelpDesk for assistance.

Password Self-Service Changes

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On Monday, July 8th we will be making some security enhancements to our password self-service site (http://password.tcu.edu).  This is the webpage that you visit when you have forgotten or need to change your TCU password.

What do I need to do?

These enhancements will require everyone to re-enroll with a new set of security questions and an email will go out on Monday morning to let you know what to do.  The process will only take a few minutes and we encourage you to re-enroll as soon as the message goes out to the campus.

If you have any questions, please call the IT Support HelpDesk for assistance.