2018 DR Test

Archive for June, 2018

2018 DR Test

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Over the course of the past three years we have done extensive work to prepare the campus for a true technology disaster. Last year we did a disaster recovery test in June and are now ready to run a similar trial this summer. Please, make note of the dates below so you can plan accordingly.

The 2018 Disaster Recovery Test will start on Sunday, June 10th and end at 5pm on Monday, June 11th.

What does this mean for you?

With all of the recent changes we don’t expect this test to impact the campus greatly. All of TCU’s primary systems have backup servers running in our secondary data center which will take over when we do this test. Our goal is to ensure that our redundant systems do their job in the case that TCU is faced with a true emergency.

Major systems like email, printing, file shares, Internet access, myTCU/PeopleSoft, ID card access, and TCU websites are expected to make a seamless transition or have minimal downtime. We DO expect the following systems to be unavailable on June 11th, so please plan your use of these services accordingly.

  • Phone Systems:
    • Non-IP Office Phones – Worth Hills, Physical Plant, Baseball, Tennis, Track and Soccer
    • Emergency Phones – Worth Hills, Physical Plant, Baseball, Tennis, Track and Soccer
  • Other Systems:
    • Archfile
    • ArcGIS
    • Dspace
    • Tableau
    • Wellness Gold
    • Several other select systems that will be communicated directly to the owner of the service.

If you have any questions or problems, please reach out to the IT Support HelpDesk using the information below and we will route your questions to the appropriate contact.

TCU Personal Replaced by Eduroam

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On Wednesday, June 6th, we will decommission the TCU Personal wireless network for current faculty/staff personal devices.  If you have a personal device that is still connected to the TCU Personal network, we recommend that you transition over to eduroam before the old system is taken out of service.  Please, review the brief instructions below on how to connect to eduroam when you are on campus.    

Why are we doing this?

In order to make onboarding your personal devices easier, we are moving to a new system that minimizes the connection process.  Moving to eduroam means that you will no longer be limited to connecting four personal devices like you were with the previous system.  This new network is also available in hundreds of institutions across the world which will provide you with guest Internet access when you visit other eduroam campuses.

What is eduroam?

The eduroam network is a secure world-wide roaming wireless service, available at campus locations, that was developed for the international research and education community. Once you are connected to eduroam, you can enjoy secure Wi-Fi access at TCU, and other participating educational institutions across the globe.

If you have any questions, please reach out to the IT Support HelpDesk for assistance using the information listed below.