Over the course of the past three years we have done extensive work to prepare the campus for a true technology disaster. Last year we did a disaster recovery test in June and are now ready to run a similar trial this summer. Please, make note of the dates below so you can plan accordingly.
The 2018 Disaster Recovery Test will start on Sunday, June 10th and end at 5pm on Monday, June 11th.
What does this mean for you?
With all of the recent changes we don’t expect this test to impact the campus greatly. All of TCU’s primary systems have backup servers running in our secondary data center which will take over when we do this test. Our goal is to ensure that our redundant systems do their job in the case that TCU is faced with a true emergency.
Major systems like email, printing, file shares, Internet access, myTCU/PeopleSoft, ID card access, and TCU websites are expected to make a seamless transition or have minimal downtime. We DO expect the following systems to be unavailable on June 11th, so please plan your use of these services accordingly.
- Phone Systems:
- Non-IP Office Phones – Worth Hills, Physical Plant, Baseball, Tennis, Track and Soccer
- Emergency Phones – Worth Hills, Physical Plant, Baseball, Tennis, Track and Soccer
- Other Systems:
- Wellness Gold
- Several other select systems that will be communicated directly to the owner of the service.
If you have any questions or problems, please reach out to the IT Support HelpDesk using the information below and we will route your questions to the appropriate contact.