Move in Help!

Archive for August, 2013

Move in Help!

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The Information Technology division would like to take this opportunity to welcome you to campus and provide you with a few pieces of information about how to connect to the network and who to call for support.

Getting connected to the Wireless network:
You must register each of your devices on the network before you can connect to the Internet.  All you have to do is connect to the Setup-StuWireless network and then open a web browser.  This will take you through a process that will register your device and then connect you to the StuWireless network.  Keep in mind that mobile devices (i.e. Phones, iPads, and Tablets) have to be manually registered in myTCU from a device that is already connected to the Internet.  The following site will provide you with information on how to get connected to the wireless network.  http://www.tr.tcu.edu/StuWireless.htm

Getting connected to the Wired network:
Once you plug a desktop computer into a wired jack in your room all you have to do is open up a web browser and use the setup page to register your device.  If you want to register a non computer (i.e. Xbox, PS3, or Wii), it will have to be manually registered in myTCU from a device that is already connected to the Internet.

How do I get help?
We understand that getting connected to the network is an important part of the move-in process and the IT Support HelpDesk will be available for an extended period of time to help address your needs.

You can call us at (817) 257-5855 or visit our walk-up desk in the Library for assistance.  We will also have a remote walk-up location open in the evenings at the Carter Technology Center, which is in the heart of the TCU residential commons.