This semester, we will be introducing a new security feature to many of our applications called Okta Multi Factor Authentication (MFA). This is similar to the services that many of your financial institutions use to verify your identity before allowing you to connect to their online banking resources.
This is different than the 2FA system that we use in myTCU today. We will eventually combine the two systems into one in the future. Please, review the information below so you know how to prepare for this change.
What is Okta MFA?
Multi Factor Authentication (MFA) is a push notification, text message or code that you will receive when you access a secure TCU service. Once you are enrolled, you will be prompted to validate your identity via this tool before you can gain access to the requested service.
Okta MFA is smart, too, so you won’t be asked to enter a second factor all the time – just when we think extra protection is necessary. This will generally occur when you are off campus or when you are connecting from a new location for the first time. Check out the video below if you would like to learn more about Okta MFA.
We will enable Okta MFA gradually on an application-by-application basis. We will provide you with instructions on how to enroll in the tool, so you are ready when we add it to a new service.
Right now you don’t need to take any action, but this will eventually affect services like the F5 VPN, O365 email, Box, Orgsync, myTCU and many other tools. Watch for future emails from us as we get started with this project. Please, reach out to the IT Support HelpDesk if you have questions about this process.