Information Technology Maintenance Window

Faculty/Staff and Students,

As many of you know, the Information Technology division has always reserved Sunday mornings from midnight until noon to perform routine maintenance and upgrades on enterprise technology at the university.  During these maintenance windows, you may experience intermittent service interruptions with various systems like the network, email, or even myTCU.

Future Maintenance
We have a major firewall upgrade planned for the next maintenance window on Sunday morning.  This change will affect access to the wireless network, the ability to login into computers, and other major services like websites, network printers, and file shares.  You will most likely see intermittent access to these systems between 6:00am and 9:00am on Sunday, February 28th.

What does this mean for me?
Since the maintenance window occurs each week, we want everyone to be aware that they could be impacted by this work and should plan their activities accordingly.  In most cases, you will never know that we are doing this work in the background but we want you to be prepared in case there are unforeseen issues that aren’t communicated to the campus at large.

Note:  You can always stay informed about future outages by following our Facebook and Twitter feeds.

• www.facebook.com/tcuhelpdesk
• www.twitter.com/tcuhelpdesk

Faculty/Staff,

For the past several months we have been working hard to implement and test a new system that will allow you to collaborate and store files in the Cloud. We are excited to announce the launch of Box.com for current faculty, staff, and students.

There are hundreds of early adopters already using this new functionality and we want to make sure that you are taking advantage of this amazing service. Check out the details below and learn more about what this means for you.

What is Box and how can I use it?

Box is a Cloud based file storage and collaboration tool that is similar to Dropbox and Google Drive. Here are some of the features that come with this new service:

• Massive Storage Space – With Box you have access to 100GB of storage space by default and can always ask for an increase! Feel free to upload as many files as you want; just be aware the maximum single file size is 15GB.
• Online Sharing and Collaboration – Share documents with members of your team, or with external users and colleagues at other institutions.
• Mobile App – Connect to your files from your smart phone or tablet using their mobile app.
• Box Sync – Store select files locally and edit them offline and then let the tool sync them up to the Cloud when you reconnect to the Internet. This is a great feature for those of you that travel!
• Single Sign On (SSO) – We have integrated Box with our SSO system meaning that you can use your TCU username and password to log into the system.

Learn more at it.tcu.edu/box